ZIRKEL’s COVID-19 RESPONSE
YOU AND YOUR FAMILY’S SAFETY IS OF UPMOST IMPORTANCE
At ZIRKEL, the health and safety of our customers and staff is our utmost priority. In response to the current Coronavirus risks, ZIRKEL is taking proactive measures to protect our employees, customers and our community.
Our Craig and Steamboat offices will be closed to the public until further notice. Please see below for updates regarding ZIRKEL’s Installation & Service call policies during the Covid-19 crisis:
Under NO circumstances will a ZIRKEL technician enter your home or business. At all times they will maintain a distance of greater than 6 feet separation from any person. Please keep all pets and children away from the tech at all times. If the tech is uncomfortable with the situation they will leave at their discretion. This is to protect you and our employees from contracting or spreading COVID-19.
We have decided at this time to not proceed with Installations until the Coronavirus risks have passed. We tried accommodating temporary installations, but they have proven to be too difficult and too risky for everyone involved. We apologize for the inconvenience this causes.
We will make every reasonable effort to restore your service from the outside of your home or business. Please note that under these circumstances in some cases that might not be possible. We appreciate your patience during this difficult situation. Your safety and the safety of our employees is our top priority.
We want to stress that we will continue to provide the Internet & Phone services on which you depend. The majority of our local team will be working from home so we’ll be available by phone during business hours at 970-871-8500. You can also send emails to email@example.com or submit requests through our customer portal on our website at billing.zirkel.us.
Please also refer to the following resources for the latest updates on coronavirus:
ZIRKEL is a locally owned and operated small business who takes the role we play in our communities very seriously. Please be assured that your well being is of the utmost importance to our company. As the situation evolves, we will keep you updated.
Your friends at ZIRKEL