This position requires an energetic individual with strong communication skills. The successful candidate will enjoy communicating about technology and Internet services. Job requirements include taking phone and walk-in orders, customer service, and providing Tier 1 technical support. Troubleshooting skills with a friendly attitude are a must. You should also have a passion for technology. If your friends and family come to you for technical questions, you might be a great fit. This position can be part time or full time to start and the work schedule can vary depending on the season so flexibility is needed. Pay depending on experience.

Responsibilities Include:

  • Promote sales by effectively explaining available services
  • Entering new customer orders and other data entry
  • Scheduling a team of installers
  • Provide Tier 1 Technical Support
  • General Customer Service
  • Process customer payments
  • Respond to customer’s needs in a timely and appropriate manner
  • A variety of miscellaneous office tasks
  • Be a positive representative of ZIRKEL Wireless

Skills Required:

  • Proficient user of technology including the Internet, computers, tablets and routers
  • Ability to handle a large volume of phone calls
  • Work through a wide variety of customer inquiries
  • Ability to work independently and be a team player
  • Ability to communicate effectively, both verbally and written
  • Able to be accurate and perform quality work
  • Type 35 words per minute minimum
  • History of punctual attendance at work
  • Patience, tact and the ability to handle difficult customer situations
  • Geographic knowledge of Routt and Moffat Counties
  • Valid drivers license
  • The ability to stay motivated, have fun and enjoy your work environment