ZIRKEL fiberWAVE INTERNET
FREQUENTLY ASKED QUESTIONS
A: ZIRKEL fiberWave Internet is a new, unlimited Internet service provided by ZIRKEL that delivers speeds up to 1Gbp. We use fiber-fed Terragraph wireless mesh technology to connect homes, businesses, and multi-unit dwellings such as condos or hotels with faster and affordable, high-speed Internet. Unlike fiber and cable, Terragraph is deployed wirelessly (over the air) and connects via a small rooftop-mounted radio.
- Incredibly fast upload and download speeds
- Unlimited data
- $49 Installation and no hidden fees
- No long-term contract
- Professional installation, radio equipment, and modem with router
A: ZIRKEL fiberWave Internet is launching in various neighborhoods across Routt and Moffat Counties. After our initial launch in the neighborhood surrounding our Steamboat Springs location at Kamar Plaza, we will next deploy to those areas who have expressed the most interest. You can express interest online by clicking here or call us at 970-871-8500.
A: The installation for ZIRKEL fiberWave Internet is done in three steps and may take up to 2 hours.
- Exterior Installation: Installation begins by mounting a small radio to the rooftop of your home/building. (~1 hour)
- Interior Installation: Once the radio is installed, our technician will install interior wiring to connect the radio to the modem/router. This step requires access inside your home. (~30 minutes)
- Network Configuration: Lastly, our team will set up your network, provide instructions for connecting your devices and will be available to answer any additional questions. (~30 minutes)
A: The radios are about the size of a cell phone or a large dinner plate depending on the type of radio installed (WxHxD) V1000: 5.5 in x 3.3 in x 1.6 in or V5000: 11 in x 7.3 in x 4 in and is installed on the fascia of your home/building.
A: Yes, as with all ZIRKEL Internet plans, there is a $49 installation fee.
A: Yes! Our multi-node mesh network allows for built-in signal rerouting to ensure high availability and reliability. Simply put, the more neighbors that have ZIRKEL fiberWave Internet, the more reliable your connection will be.
A: There are various plans available for ZIRKEL fiberWave Internet. Depending on your need, we have a plan that will fit your need for speed and budget. Learn more and view plans.
A: ZIRKEL fiberWave Internet is a prepaid product. This means when you sign up for service, you will be required to provide a payment method. This payment method will be charged once service is installed and will be charged once a month following your installation date.
A: Terragraph is a multi-gigabit wireless technology Facebook™ developed to deliver fiber-like speeds over the air. It operates in the unlicensed 60GHz spectrum and delivers multi-gigabit data rates at a faster speed of deployment and a fraction of the cost of trenched fiber.
A: Yes, Terragraph radios comply with Federal Communications Commission (FCC) health and safety standards. These standards can be found on the FCC website detailing standards for safe exposure to radio-frequency emissions.
A: Terragraph technology connects buildings with high-speed internet using street-level mmWave radios. These radios create a wireless distribution network that is easily scaled as demand grows.
A: All commercial deployments of Terragraph technology are owned and operated by network operators and service providers. Facebook does not have access to or collect data from these commercial deployments.
A: No. Facebook does not share any Terragraph data with third parties (such as operators, vendors, or anyone else).