We require that you provide a payment method before scheduling your installation. Your installation charge will process to your card on file after your installation is completed. Your card will remain on file for monthly payments. You can choose Autopay or Manual payments. Your invoice will be sent via email on the first of every month, Autopay will process on the 3rd and your payment is due no later than the 20th of the same month.

*If you choose not to provide a debit or credit card for monthly billing, a cash or check payment of $200 is required at the time of installation. If you order managed WiFi a $300 total payment is required at the time of installation. Your first payment will apply to your Installation, Managed WiFi setup (if ordered) and future monthly service charges.

A decision maker from your household that is at least 18 years of age must be present during your appointment to approve installation concerns before your installation begins.

If you rent your home or business location, you must have permission from the building owner to have our service installed.

If you are a homeowner with an HOA, we typically can only mount an antenna on your exclusive-use deck or patio. If you do not have line-of-sight to a ZIRKEL tower from your deck or patio you will need permission from your HOA to have our service installed anywhere else on your property. Please refer to the FCC Over the Air Reception Devices Rule found here: https://www.fcc.gov/media/over-air- reception-devices-rule.

If you are planning to use our Managed WiFi service, please write down your desired Wi-Fi NETWORK NAME and Wi-Fi PASSWORD which must be a
minimum of 8 characters. Give this information to your installer so he can promptly configure your router. After we mount an antenna on the outside of your home or business, we will run a cat5 data wire into your building through a small hole. Our demark Ethernet connection can plug directly into a single  computer or a router. You may purchase and install your own router or you can subscribe to our hassle-free Managed WiFi service. If you cancel service prior to paying for 6 full months of service, there will be an early termination fee of up to $175. If you relocate service prior to 6 months, a $95 relocate charge will apply. At the end of this contract, your service will continue month-to-month unless you notify us that you would like to suspend or cancel service. To receive ZIRKEL Internet service, your location must have a direct line-of-sight (LOS) to a ZIRKEL tower. Additional charges may apply for non-standard installations. If you have dogs or other pets, please secure them in a room or a garage prior to your install appointment. The antenna and equipment that we install belongs to ZIRKEL Wireless and equipment will need to be returned upon cancellation. Our goal is to provide you with the most satisfying Internet experience in
Northwest Colorado. Thank you for choosing ZIRKEL Wireless to be your Internet Provider.

Internet Service Agreement | Acceptable Use Policy | FCC Antenna Fact Sheet | Pole Mount Guidelines | Managed WiFi Agreement