About ZIRKEL
ZIRKEL is a locally owned and operated, leading provider of High-Speed Wireless Internet access and was founded in 2001. The ZIRKEL Network has the largest High-Speed Internet coverage area in Northwest Colorado and is still growing. We provide fast, reliable and affordable Internet, Phone, and Television services with the responsiveness of a dedicated local team.
We value our employees, customers, integrity, fairness, and continuous improvement. ZIRKEL offers competitive pay, Bonuses, Health Insurance, Paid Holidays, Paid Time Off, Flex Time Off, Matching IRA contributions, Home Internet Service and an Annual Wellness Benefit.
If you have the enthusiasm to learn and grow with a local company, submit your resume to resume@zirkel.us. Specify the position you are applying for and why your experience and skills will make you an asset to ZIRKEL. All follow up correspondence should be sent to the above email; please do not call or stop by the office. You will receive an email confirmation shortly after we have received your resume. Thank you for your interest in joining the ZIRKEL Team.
About Steamboat Springs, Colorado
As a ranching and ski resort community in Routt County, Colorado, Steamboat Springs is known for its Western Heritage, Geothermal Hot Springs, the Steamboat Ski Resort and the Howelsen Ski Area. The active community and the local ski areas have produced over 70 Olympic athletes giving Steamboat the nickname Ski Town, USA.
The Yampa River flows through the surrounding Yampa Valley and downtown Steamboat Springs offering locals and visitors river activities such as fly fishing, kayaking, and rafting. The area surrounding Steamboat Springs is home to the Medicine Bow-Routt National Forest which has millions of acres of public lands that are great for hiking, biking, hunting, fishing, camping, exploration, and other recreation. The forest is also home to the Zirkel Wilderness which is our company’s namesake.
Steamboat Springs also offers several challenging golf courses, recreation centers, highly rated schools, medical facilities, and a regional airport. Think of Steamboat as having city amenities with a small town mentality.
Inside Sales & Support Representative
Job Description
This position requires an energetic individual with strong communication skills. The successful candidate will enjoy communicating about technology and Internet services. Job requirements include taking phone and walk-in orders, customer service, and providing Tier 1 technical support. A passion for technology and troubleshooting skills with a friendly attitude are a must. If your friends and family come to you for technical questions, you might be a great fit. This position can be part time or full time to start and the work schedule can vary depending on the season so flexibility is needed. Pay starts at $20-$22 per hour depending on experience.
Responsibilities Include
- Promote sales by effectively explaining available services
- Entering new customer orders and other data entry
- Scheduling a team of installers
- Provide Tier 1 Technical Support
- General Customer Service
- Process customer payments
- Respond to customer's needs in a timely and appropriate manner
- A variety of miscellaneous office tasks
- Be a positive representative of ZIRKEL Wireless
- Shared weekend support schedule.
Skills Required
- Proficient user of technology including the Internet, computers, tablets and routers
- Ability to handle a large volume of phone calls
- Ability to work with minimal supervision
- Ability to work independently and be a team player
- Ability to communicate effectively, both verbally and written
- Ability to stay focused and motivated
- Ability to have fun and enjoy your work environment
- Attention to detail and accuracy to perform quality work
- Type at least 35 words per minute minimum
- History of punctual attendance at work
- Patience, tact and the ability to handle difficult customer situations
- Geographic knowledge of Routt and Moffat Counties
- Valid driver's license
If you have the enthusiasm to learn and grow with a local company, submit your resume to resume@zirkel.us. Specify the position you are applying for (if more than one) and why your experience and skills will make you an asset to ZIRKEL.
Note, all follow up correspondence should be sent to the above email; please do not call or stop by the office. You will receive an email confirmation shortly after we have received your resume.
Thank you for your interest in joining the ZIRKEL Team!
What our Customers
are saying...
"We are delighted with Zirkel Wireless. They are professional and responsive with all our needs from install to connectivity to installation & setup. We've had Zirkel service for a long time now in our home. So when we finished our barn, Paul came out to install another antenna and set us up on our router. Very friendly and helpful."
– Barbara Q
"Great to work with. Never felt like there was an issue they wouldn't go out of their way to correct. I would highly recommend Zirkel for your internet provider."
– Bo P
"Everyone from original inquiry to finished installation was awesome."
– Brent L
"Paul and Keegan went above and beyond to get me set up during covid. They both had great communication and were efficient with their work. James was also a great help in regards to advising me on what I needed to do prior to the installation."
– Ryan C
