ZIRKEL Delivers.
Internet and More!

Internet, WiFi, and Phone for Your Home or Business.

Welcome to the
ZIRKEL Family!

Locally Owned and Operated since 2001.

ZIRKEL Whole
Home Internet

Fast Internet at a Price and Plan for You.

Get ZIRKEL
Managed WiFi

Manage Multiple Connected Devices with Ease.

Say Hello to
ZIRKEL Phone!

The Smart (and Local) Alternative to Landline.

We use industry-leading wireless technology to offer fast, reliable High-Speed Internet, WiFi, and Phone to Northwest Colorado.

About ZIRKEL

ZIRKEL is a locally owned and operated, leading provider of High-Speed Wireless Internet access and was founded in 2001. The ZIRKEL Network has the largest High-Speed Internet coverage area in Northwest Colorado and is still growing. We provide fast, reliable and affordable Internet, Phone, and Television services with the responsiveness of a dedicated local team.

We value our employees, customers, integrity, fairness, and continuous improvement. ZIRKEL offers competitive pay, Bonuses, Health Insurance, Paid Holidays, Paid Time Off, Flex Time Off, Matching IRA contributions, Home Internet Service and an Annual Wellness Benefit.

If you have the enthusiasm to learn and grow with a local company, submit your resume to resume@zirkel.us. Specify the position you are applying for and why your experience and skills will make you an asset to ZIRKEL. All follow up correspondence should be sent to the above email; please do not call or stop by the office. You will receive an email confirmation shortly after we have received your resume. Thank you for your interest in joining the ZIRKEL Team.

About Steamboat Springs, Colorado

As a ranching and ski resort community in Routt County, Colorado, Steamboat Springs is known for its Western Heritage, Geothermal Hot Springs, the Steamboat Ski Resort and the Howelsen Ski Area. The active community and the local ski areas have produced over 70 Olympic athletes giving Steamboat the nickname Ski Town, USA.

The Yampa River flows through the surrounding Yampa Valley and downtown Steamboat Springs offering locals and visitors river activities such as fly fishing, kayaking, and rafting. The area surrounding Steamboat Springs is home to the Medicine Bow-Routt National Forest which has millions of acres of public lands that are great for hiking, biking, hunting, fishing, camping, exploration, and other recreation. The forest is also home to the Zirkel Wilderness which is our company’s namesake.

Steamboat Springs also offers several challenging golf courses, recreation centers, highly rated schools, medical facilities, and a regional airport. Think of Steamboat as having city amenities with a small town mentality.

Job Summary

This position requires an energetic individual with strong communication skills. The successful candidate will enjoy geeking out about technology and Internet services. Job requirements include taking phone and walk-in orders for new service, providing customer service, and supporting customer’s technical needs as a Tier 1 or 2 technical support rep. Troubleshooting skills with a friendly attitude are a must. You should also have a passion for technology. If your friends and family come to you for technical questions, you might be a great fit. This position can be part time or full time to start and the work schedule can vary depending on the season so flexibility is needed. Pay depending on experience. Some weekend shifts are required.

Responsibilities Include:

Promote sales by effectively explaining available services
Entering new customer orders and other data entry
Scheduling a team of field technicians
Provide Tier 1 & 2 Technical Support
General Customer Service – On the phone and in person
Process customer payments
Respond to customer needs in a timely and appropriate manner
A variety of miscellaneous office & shop tasks as needed
Be a positive representative of ZIRKEL Wireless

Skills Required:

Proficient user of technology including the Internet, computers, tablets, and routers
Ability to efficiently handle a large volume of phone calls
Patience to work through a wide variety of customer inquiries
Ability to work independently and be a team player
Ability to communicate effectively, both verbally and written
Able to be accurate and perform quality work
Type 35 words per minute minimum (no hunt & peck)
History of punctual attendance at work
Patience, tact and the ability to handle difficult customer situations
Geographic knowledge of Routt and Moffat Counties
Valid drivers license
The ability to stay motivated, have fun and enjoy your work environment

If you have the enthusiasm to learn and grow with a local company, submit your resume to resume@zirkel.us. Specify the position you are applying for (if more than one) and why your experience and skills will make you an asset to ZIRKEL.

Note, all follow up correspondence should be sent to the above email; please do not call or stop by the office. You will receive an email confirmation shortly after we have received your resume.

Thank you for your interest in joining the ZIRKEL Team!

About ZIRKEL

About Steamboat Springs, Colorado

Inside Support Representative

Job Summary

Responsibilities Include:

Skills Required:

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